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Jungle Out There Pet Services

Your In-Home Pet Care Solution - Serving the High River area

FAQ

If your questions are not answered here, please do not hesitate to get in touch!

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Why should I use a professional pet sitter?

If you are looking for in-home care for your pets and want peace of mind when you can’t be there, a professional pet sitter may be a great option. A pet sitter cares for your pets in your home when you are on vacation, working long hours, or just simply need someone to provide exercise and companionship to your pets! Pet sitters are great for senior citizens or those with mobility issues who require care for their pets.

While some pets love the excitement of making new friends at a kennel, others prefer the familiar comfort and routine of home. Some pets due to their age, health conditions, or temperament are not well suited to a kennel environment. Leaving your pet in their own home has many benefits including maintaining the pets routine in their own environment, minimal stress, no travel time required on your part transporting your pet to/from a kennel or a friend’s house, and exposure to diseases and risk of injury is minimized. Cats especially seem to prefer the familiarity of home. Pet sitting provides the opportunity for the pet sitter to give ample individual attention to each pet. Having someone visit your home on a regular basis also provides additional security and insurance compliancy.

“If you think it’s expensive to hire a professional to do the job,
wait until you hire an amateur”
– Red Adair

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Why should I use Jungle Out There Pet Services?

Jungle Out There Pet Services brings a wealth of knowledge and experience to provide professional, high quality care for your pet. This is not a hobby; it is my passion and my profession! I hope it brings you peace of mind knowing I am insured, licensed, bonded, certified in Pet First Aid/CPR, and veterinarian recommended. I am happy to provide references and a copy of my criminal background check if requested. I know how to handle emergencies and continually invest in training to ensure I am equipped with the knowledge to best care for your pet. Your home will be treated with the utmost respect and will be neat and tidy when you return, with my goal of leaving your home better than I found it. Your pets will be cared for as I care for my own!

I know you have various pet care options, and thank you for the opportunity to gain your trust!

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Where do you offer pet-sitting services?

Services are offered in the Town of High River. Unfortunately at this time I am unable to provide services outside of town limits.

Services can be provided in any type of accommodation, including senior residential homes!

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What kind of animals do you care for?

I am happy to care for pets of all sizes, breeds, and personalities and have experience with a variety of pets including small animals, and urban chickens. However, for everyone’s safety and liability reasons, I will not care for animals with a history of aggression towards people. As well, due to insurance restrictions, I am unfortunately not able to provide care for parrots at this time.

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Will I receive regular updates about my pet?

Absolutely! I understand how important it is to receive regular updates about your pet while you are away. You will receive daily updates by text, e-mail, or phone calls and are welcome to contact me at anytime should you want to check in! (I will even arrange FaceTime between you and your pet if you like!). I kindly ask that you update me when you get home so I know your pet is back in your loving care.

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Do I need to provide you with two keys? How are my keys stored?

I recommend you provide two keys or one key and a garage/entry code, so I have a backup in case of an emergency. Your key is marked in a way that does not identify it with your home and is stored in a safe.

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How is payment handled?

Cash, cheque, e-transfer, or credit cards (VISA, MasterCard, American Express) are accepted. Payment for services is due upon receipt of invoice. Clients will be billed monthly for services provided on a regular, long-term basis. For services longer than 3 days in length or that fall on statutory holidays (New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Remembrance Day, Christmas Day), a 50% non-refundable deposit is required at the time of booking. You will be given the option to add a $1.00 to your invoice for the Change for Critters program with all proceeds going directly to Alberta Animal Rescue Crew Society (AARCS).

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What is your cancellation policy?

I do not overbook so when you schedule a service that time is reserved exclusively for you and your pet. I kindly ask for a minimum of 24 hour notice to cancel a service, otherwise regular charges may apply.

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Can I contact your references?

Absolutely! If you would like to talk directly with any of my references, let me know and I will put you in touch. References are also provided at the Meet and Greet. You can read client testimonials and see ratings on my Facebook page.

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Jungle Out There Pet Services

Jungle Out There Pet Services
Cassandra Kirkpatrick - Owner

  • Licensed
  • Insured
  • Bonded
  • Pet First Aid Certified
  • Veterinarian recommended
  • References and criminal record check available upon request

Waitlist

Jungle Out There is not currently accepting new clients.

Our ability to provide the best care for our clients’ pets is at the core of what we do. For that reason, we limit the number of clients we work with so our service is always up to our exceeding standards.

From time to time we do end up with an opening for a new client. If you’re interested in our services and would like to be considered, please fill in our Jungle Out There Waitlist form.

We look forward to working with you in the future!

What People Are Saying

Carrie

We recently used Cassandra's services during a family vacation. The first time I met her was when she came to do the in home consultation and I was immediately impressed and comforted knowing that our two cats would be in great hands!
Our one cat isn't the easiest to care for but Cassandra didn't shy away from taking care of her at all, which we very much appreciated! I never had one concern while we were away and received updates each and every time she came to take care of the cats. Her services truly do go beyond just feeding and watering of the animals. I will DEFINITELY be using her again and would recommend her to anyone needing pet services! I'd give her more than 5 stars if I could!

Lynda

Loved Cassandra's enthusiasm with our fur babies! Very caring and professional service! Thank you from Pickles and Stray Kat

Judy

Cassandra looked after our 4 family dogs this past weekend. All 4 of them fell in love with her and so did we.

Cassandra your love of animals and your 'above and beyond' service is so appreciated. You are truly a gift to our family and to the High River community! Thank you.

Jennifer D

Cassandra is amazing! This is the first time we have ever left our boy in someone's care. He didn't take long to warm up to Cassandra. She has a way even with the difficult pups :). Her updates and pictures put our minds at ease! Thank you Cassandra for taking care of our baby!

Kristen

Cassie came to watch my very energetic puppy last night and this morning. I am pretty sure he was disappointed to see me open the door when I got home! He loves his play time with Cassie, and dramatically cries every time he sees her. Cassie really went above and beyond with Lincoln and made sure to keep me updated while I was away by sending pictures and updates on how he was doing. Anybody that knows my dog, knows that he loves to be in your personal space, and Cassie makes me feel comfortable because she always seems just as excited as he is about the situation! Thanks so much for going above and beyond!

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